Terms and Conditions for use of the Website and Mobile Application

Consumer Facilitation Technologies Private Limited, whose registered office is at 1st Floor, 14E, Manzoor Plaza, FazleHaq Road, Blue Area, Islamabad, Pakistan, is the owner of the website, www.creditfix.pk and Mobile App “Creditfix Loans App” and herein after shall be referred to as Creditfix. As a user (User) of this Site, the User understands that Creditfix is an online platform providing access between multiple Users in the form of lenders, borrowers, service providers etc. with a view to facilitate lending and borrowing activities between the Users.

Your use of this Website and Mobile Application implies that you have read, understood and agreed to abide by following, disclaimer, terms & conditions (Terms & Conditions). These Terms & Conditions together with our privacy policy as provided on the Website and Mobile Application govern your usage of the Website and Mobile Application. If you disagree with any part of these terms and conditions, please do not use the Website and Mobile Application.

1.General

The Website and Mobile Application is an online platform bringing together borrowers and lenders willing to abide by the Terms & Conditions herein. Creditfix is merely a facilitator providing an online platform for borrowers in need of loans from lenders and lenders willing to disburse loans to borrowers. Creditfix merely facilitates a transaction of borrowing and lending between two such persons. Creditfix is not a Financial Institution under the laws of Islamic Republic of Pakistan. Creditfix is also not a deposit taking company or a chit fund or a company offering any investment schemes as per the rules and regulations for the time being in force in The Islamic Republic of Pakistan.

2.Eligibility

The User of this Website and Mobile Application unequivocally declare and agree and that the User is a natural / legal person who has attained the age of atleast 18 years and is legally allowed to enter into a contract in Pakistan. The User is allowed to utilize the services of the Website and Mobile Application in accordance with the terms and conditions detailed herein after and have agreed to become a member of this Website and Mobile Application. By registering on the Website and/or Mobile Application, the User hereby undertakes to agree and abide by the Terms and Conditions detailed hereinafter.

If the User violates any of these Terms & Conditions, or otherwise violate an agreement entered into through the medium of the Website and/or Mobile Application, Creditfix may terminate the Users membership, delete his/her profile and any content or information posted by the User on the Website and Mobile Application and/or prohibit the User from using or accessing the Website and Mobile Application at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18.

3. Acceptance of Terms and Conditions

As a User of this Website and Mobile Application you have agreed to the Terms and Conditions that Creditfix has provided hereunder or anywhere else in this Website and Mobile Application including but not limited to disclaimers on this Website and Mobile Application. You are advised to read and understand the said Terms and Conditions and in case you do not wish to agree to these Terms and Conditions, please refrain from using the Site. The Website and Mobile Application is an online platform providing Users registered on the Website and Mobile Application with access to data base of lenders and borrowers. The information is also shared with third party verification agencies and collection agencies etc. Creditfix in no manner indulges in the activities of lending or borrowing. Creditfix is not an organization registered with the State bank of Pakistan and does not hold any license to engage in any activities relating to lending or borrowing. Creditfix is a service provider facilitating the access between entities willing to lend and person in need of borrowing. The final decision as regards lending and borrowing is also subject to the choice of the respective Users in their respective capacities as lenders or borrowers. Creditfix as a service provider merely facilitates the borrowers to have access to lenders registered on the Website and Mobile Application. Further, Creditfix provides support to both lenders in verifying the financial capabilities of the borrower.

4. Your Account

If you use the Website and Mobile Application, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Mobile Application after you log-in. Creditfix reserves the right to refuse access to the Website and Mobile Application, terminate accounts, remove or edit content at any time without notice to you. The right to use this Website and Mobile Application is personal to the User and is not transferable to any other person or entity. Creditfix shall not be responsible for any data lost while transmitting information on the internet.

By using this Website and Mobile Application as a User you hereby represent that you are of legal age to form a binding contract as per the laws prevalent in Pakistan for the time being in force. You hereby also represent that you more than 18 years of age. The User also unequivocally agrees to provide true, accurate, current and complete information about as sought by the registration form of the Website and Mobile Application. Upon Creditfix gaining knowledge of having any reasonable suspicion that the information provided by you is wrong, inaccurate or incorrect, Creditfix shall immediately terminate your account without any notice to you in this regard. You shall at all times abide by the Terms and Conditions stated herein and any breach of these conditions may also lead to Creditfix terminating your account and appropriate civil and criminal remedies will be sought against you as provided under the laws of Pakistan.

Your personal information as User of this Website and Mobile Application shall not be shared by Creditfix to any unrelated third parties without your consent. However, in case any such information is required to be shared with a third party as directed and authorized by law or court order or any such authority legally allowed to ask for such information, Creditfix will be at liberty to share such information. You will be duly informed of such disclosure at the time.

5. License and Site Access

Creditfix grants you a limited license to access and make personal use of the Website and Mobile Application, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Creditfix and / or its affiliates, as may be applicable. This license does not include any resale or commercial use of this Website and Mobile Application or its contents; any downloading or copying of account information for the benefit of anyone other than your use; or any use of data mining, robots, or similar data gathering and extraction tools. This Website and Mobile Application or any portion of this Website and Mobile Application (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Creditfix and / or its affiliates, as may be applicable. Any unauthorized use of the Website and Mobile Application shall terminate the permission or license granted by Creditfix.

6. Monitoring of the Website and Mobile Application and your account

Creditfix has the right and liberty to monitor the content of the Website and Mobile Application at all times which shall include information provided in your account. The monitoring of the Website and Mobile Application is important to determine the veracity of the information provided by you and that every User remains in consonance with the Terms and Conditions provided herein. Subject to the Terms and Conditions mentioned herein Creditfix shall also have the liberty to remove any objectionable content which is in contravention of the Terms and Conditions herein or share such information with any governmental authority as per procedures laid down by the law for the time being in force in Pakistan.

7. License and Site Access

Notwithstanding anything to the contrary contained herein, neither Creditfix nor its affiliated companies, subsidiaries, officers, directors, employees or any related party shall have any liability to you or to any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or relating to these terms and conditions. To the maximum extent permitted by law, you waive, release, discharge and hold harmless Creditfix, its affiliated and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the Website and Mobile Application.

As a User you also acknowledge that Creditfix has maintained and carried out all possible checks and balances to assure the credibility of a lender or a borrower as listed on the Website and Mobile Application. The information provided on the Website and Mobile Application is based on the information that is provided to Creditfix. In case the User does not disclose any information to Creditfix, and the same is not found out at the first instance by Creditfix despite all measures adopted to certify the ratings or credibility of a lender or a borrower, Creditfix shall not be responsible for any claims or liabilities. Creditfix in any event is not responsible for any default in return of money that is borrowed from the lender and the lender shall have the exclusive right to initiate proceedings against the defaulter borrower. Creditfix shall to the best of its abilities aid the concerned User in terms of provision of information to initiate any legal proceedings. However, Creditfix shall not be responsible for any default on behalf of the User. Creditfix is an information platform and the User is entitled to conduct its own diligence before taking any steps to initiate the processes outlined in the Website and Mobile Application.

Creditfix makes no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Creditfix assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Website and Mobile Application. This limitation of liability clause shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

8. Indemnity

You agree to indemnify, save, and hold Creditfix, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the services or of the Website and Mobile Application, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. Creditfix reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Creditfix, including rights to settle, and you agree to cooperate with Creditfix for it’s defence and settlement of these claims. Creditfix will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.

9. Acknowledgements

You acknowledge that Creditfix is a platform bringing lender and borrowers together and the Website and Mobile Application is not engaged in either grant of loan or borrowing any money from any member of the Website and Mobile Application. You acknowledge that the grant or receiving of loan is entirely based on the negotiations between the lender and the borrower and Creditfix or its affiliates, contractors, employees, officers, directors, agents and its third-party associates, licensors, and partners does not have any interest in either grant of loan or in borrowing money from a User registered on the Website and Mobile Application. You acknowledge that Creditfix will not be responsible for any claim or damage in case either the lender agreeing to grant loan does not do the same or a borrower agreeing to borrow the loan does not repay the loan. Creditfix in no manner warrants or guarantees the performance of a service provider that is providing services through the Website and Mobile Application. You acknowledge that Creditfix in no manner guarantees that the lender or the borrower has provided all the information on this Website and Mobile Application which is true and correct including his address, phone numbers etc. You acknowledge that it is your responsibility to verify the information about the person on the Website and Mobile Application and Creditfix is in no manner liable if the information provided on this Website and Mobile Application is untrue or incorrect. You acknowledge that Creditfix is in no manner responsible for any claim of money or damages in the event one entity fails to either grant loan or a person fails to repay the loan or misrepresents about his financial status or commits a fraud or a cheating or any other such illegal act.

10. Applicable Laws

Your use of this Site and any Term and Conditions stated in this policy is subject to laws of Pakistan. In case of any disputes arising out of the use of the Website and Mobile Application, Courts of Islamabad will have exclusive jurisdiction.

11. Currency

All transactions will be made in Pakistani Rupees (PKR).

12. Grievances

Users have complete authority to file a complaint/ share feedback if they are disappointed by services rendered by Creditfix. They can give their complaint/ feedback in writing or by way of an email to the following: hello@creditfix.pk

Grievance Officer

1st Floor, 14E, Manzoor Plaza, FazleHaq Road, Blue Area, Islamabad, Pakistan

13. Refunds

In the event a user deposits an amount in excess of the amount due. The excess amount will be adjusted against the next instalment. If the same happens during the deposit of the final installment, the user can contact support at support@creditfix.pk for refund of the excess deposit amount. Refunds in such cases will be made in 30 days.

CONTACT US TODAY
TO MAKE SURE YOUR BUSINESS IS IN THE RIGHT DIRECTION